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Arkadi Kuhlmann is an entrepreneur and author known for his innovative approaches to banking and leadership. He founded ING Direct Canada in 1996 and later ING Direct USA, emphasizing customer-focused direct banking. Kuhlmann has authored several books on leadership and business culture. His latest book "Above The Clouds" (https://amzn.to/4fbZ5He) explores the significance of company culture in effective leadership, drawing on Kuhlmann's experiences and insights.


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Startups: Have questions about being acquired by a large tech company? Jordan has worked on 150 acquisitions during his time at Google and Slack. Reach out to Jordan at https://rebrand.ly/talktojordan


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Show hosts Joe (Eng VP) and Jordan (M&A Deal Lead) worked at various companies from Google, Apple, Facebook, Microsoft, Salesforce, Slack, Carta, Splunk, Wealthfront, Adobe, and more.

Chapters

00:00 Introduction to Arkadi Kuhlmann and His Journey
03:57 The Dynamics of Startup Success and Team Building
06:49 The Importance of Team Composition and Leadership
09:48 Lessons from ING Direct: Customer Relationships and Success
12:54 Simplicity in Product Design and Customer Experience
15:46 The Role of Culture in Business and Team Dynamics
18:56 Navigating Challenges in Leadership and Team Management
22:00 Boeing's Cultural Challenges and Lessons for Leaders
29:46 The Three Acts of Business and Life
31:13 The Role of Leadership in Different Business Phases
32:06 AI and the Future of Decision-Making
32:55 The Philosophical Implications of AI
36:31 Quality of Life vs. Efficiency
37:11 The Importance of Reflection and Learning
39:21 Perspective in Leadership and Team Building
41:39 Tactical Tips for Gaining Perspective
43:14 Creating Harmony in Organizational Culture
47:31 The State of Canada and Its Future
51:20 The Brain Drain and Entrepreneurial Movement
59:06 Universal Basic Income and National Identity
01:00:43 Introduction and Call to Action

#founders #culture #startups #ai